Camrock Clay Works
Ordering Instructions

How To Order
  1. For House Platters, enclose a clear photo, preferably not a polaroid. NOTE: Houses can only be done on 12-inch platters. All photos or artwork will be returned with the item.
  2. Indicate item number and description on order form. Print the inscription exactly as you would like it to appear. Indicate platter style and rim decoration as indicated on the order form.
    Include additonal instructions on separate paper for any special requests. Back plate inscriptions can be added for $15.00.
  3. Use a separate form for each custom item ordered. Mark back of photos with inscription to go on front of platter.
  4. Indicate payment method. Shipping and handling is $15.00 per item. WI residents must pay sales tax based on the county the platter or gift certificate is shipped to. Make checks payable to Cam-Rock Clay Works.
  5. PLEASE include a phone number where you can be reached during the day should questions about your order arise.
  6. Please allow 2-5 weeks for shipment Jan. - Aug. and 7-9 weeks Sept. - Dec.. We will notify you if we expect longer ship dates.
  7. Plates requiring additional artwork such as recreating obstructed views or significant changes from original photo cost $20 extra.
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Item# Description Price         Item# Description Price
HPCB House Platter -Cobalt Blue, 12." $135.00 WPLD Wedding Plate - Loon Design, 7.5" $39.00
HPHG House Platter - Hunter Green, 12." $135.00PDSM Pet Dish - small,5.5" x 1.75" $19.00
BPNA Baby Plate - Noah's Ark, 8.5" $39.00 PDMD Pet Dish - medium, 7.75" x 2.25" $29.00
BPBP Baby Plate - Teddy Bear Pink 8.5" $39.00 BPLCBack Plate Lettering Charge $15.00
BPBB Baby Plate - Teddy Bear Blue 8.5" $39.00ADAC Additional Artwork Charge $20.00


Photo Tips
For House Platters, enclose 1-5 clear photos, preferably not polaroids. One photograph should show the entire house as you would like it on the platter with minimal obstructions. We suggest you take the photograph on a slight angle. Generally, a photo where the front door is the focal point and the garage doors are less predominant looks best. Please include additional photos to show detail when possible. Photos will be returned with the platter.

The Products
Each Camrock piece is completely hand painted and signed by a professional artist. Internationally known pottery decorator, Cynthia Meyers oversees our design and production insuring the finest quality product. To insure an heirloom quality gift that will last generations, Camrock Clay Works has developed a unique process using colorful, leadfree underglazes and clay slips. Once painted, they are covered with food safe glazes and kiln fired creating a beautiful earthenware piece of art. All platters and plates include a brass hanger for display. While best used as decoration, they can be used in the microwave and put in the dishwasher. They are not to be used in the oven.

Customer Property
Photographs or other artwork are returned with the platter unless other instructions are given. All artwork, photographs and other property are held at customer’s risk, and Camrock Clay Works assumes no responsibility for loss or damage, no matter what the cause. Customer property of extraordinary value shall be insured by the customer and customer shall hold Camrock Clay Works harmless for any deficiency between the amount received and their appraised value.

Personalization
When including the family name on a platter such as "The Millers", the name is plural, not possessive and therefore does not use an apostrophe. When pluralizing names that end in "y" or "s" it is actually proper to use an "ies" or "es". If you are not comfortable with how this looks, such as Meyers becomes Meyerses, then a good option is to use "The Meyers Family" or "The Meyers Home". You can also choose to use the address or town.

Returns/Replacements
CRCW guarantees customer satisfaction. If you are not satisfied with the workmanship, we will replace it or refund your money. The return must be made within 30 days of receipt of the platter. If a personalization is misspelled as a result of our error, the piece will be replaced at no charge. For a replacement or refund, you may call our customer service department directly at 608-423-4748. If you provide incorrect personalization we will not make a refund.

Camrock Clay Works  329 Benton Street,   Cambridge, WI 53523
Phone: 608-423-4748